Merchants have to comply with formalities like e-KYC and due diligence before onboarding on a digital payment platform says, V.Shankar, MD & CEO at Maximus. Government has acknowledged problem with MDR on small transactions and has subsidized it up to Rs.2000. On RBI, V.Shankar says RBI is a progressive regulator and has initiated steps like two factor authentication which other regulators haven’t touched upon.