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Life Insurance has seen a major transformation from being seen as De-risking Death to De-risking Longitivity of life. Onboarding has seen a transformation from days to minutes and the business model has evolved into a pull product from a push product. This interesting conversation with Jitendra Agrawal- Head Business Service and excellence  speaks about the challenges faced by the sector, tech empowerment  to the engagements in this sector and taking a birds eye view on the Road ahead for the sector.

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