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13th month premium determines customer satisfaction: Anand Pejawar

A typical customer journey is a long gestation period in life insurance industry. Life Insurer are striving hard for better customer service, right from...
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SBI Life: Data drives the backend & Digital drives the frontend: Anand Pejawar

SBI Life Insurance is the only life insurer with a wide distributor network sprawled across length and breadth of India. To serve the large...
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Internet, Insights & Innovation energize HDFC Life: Kailash Mittal

Insurance industry is transforming from offline to online. The biggest challenge for the insurers is to offer delightful customer experience. HDFC Life is crafting...
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Insurance readies deadly technology that will decimate fraudulent claims: Anand Pejawar

A year ago Blockchain seemed like an UFO, everyone is talking about it but no one has actually seen it being applied, jokes Anand...
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Competition eliminates allocation charges in insurance: Kailash Mittal

The increased competition in life insurance industry has brought down the allocation charges says, Kailash Mittal from HDFC Life. Cost of acquisition has lowered...
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AICI to tap blockchain & analytics to reach beyond 35mn farmers: Avinanda Ghosh

Current penetration of crop insurance amongst Indian farmers are at good level says, Avinanda Ghosh from Agriculture Insurance Company of India. Technologies like blockchain...
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Insurance Challenges: Underwriting, Simplifying, Balancing: Sunil Sharma

Insurance products are priced and designed keeping customer needs in mind, says, Sunil Sharma, Chief Actuary at Kotak Life Insurance. He also emphasizes that...
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Insurance can’t be 100% digital and give Amazon-like experience: Trevor Bull

The positive economic environment in India is good for the insurance industry says, Trevor Bull, MD & CEO at Aviva Life Insurance. Insurers have...
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Board draws the digital roadmap, shortlists 10 ideas out of 30: Sriram Naganathan

Insurance sector has been behind in digital adoption as compared to retail & banking industry, says, Sriram Naganathan, President - IT & Digital Innovation...
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Analytics fixes the dilemma between curbing frauds and allocating resources: Sunil Sharma

Kotak Life Insurance has adopted data analytics to improve persistency rate and prevent frauds, says, Sunil Sharma, Chief Actuary at Kotak Life Insurance. Analyzing...

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