Innovation-tech powers Insurance Business : Ravi Seshadri
The Insurance sector around the world is transforming with the acceptance of AI and other cognitive sciences. Technological advances have led to the advancement...
Insurance CX = Fewer clicks + Faster TAT : Jitendra Agrawal
Insurance sector is transforming rapidly with the adoption of Digital solutions. Multiple data sources help shorten the KYC process. RPA, AI, etc, are helping...
Health Insurance : Delight with enhanced Interaction – Hrishikesh Kunte
Aditya Birla Health Insurance is enhancing retention rates by employing digital technologies to build Activ Health, an ecosystem in itself. We are striving to...
80% of the frauds lie in 2% of the insurance policies – analytics plays...
Analytics has become a key enabler for detecting fraud and minimizing risk at Reliance Nippon Life Insurance. Its Chief Risk Officer Sunder Krishnan explains...
Contextualization could boost insurance sales: Rohan Kumar
Ever heard of backpack insurance, fitness insurance? Toffee Insurance is customizing products to ensure insurance is contextualized & can be relatable to masses. Toffee...
Indian insurers inch towards quality management; delayed by resistance from functional heads: Shivangi Kamath
The insurance sector in India lags the west in adopting quality management, Shivangi Kamath from Tata AIG Gen Insurance. This exposes them to 3...
13th month premium determines customer satisfaction: Anand Pejawar
A typical customer journey is a long gestation period in life insurance industry. Life Insurer are striving hard for better customer service, right from...
SBI Life: Data drives the backend & Digital drives the frontend: Anand Pejawar
SBI Life Insurance is the only life insurer with a wide distributor network sprawled across length and breadth of India. To serve the large...
Internet, Insights & Innovation energize HDFC Life: Kailash Mittal
Insurance industry is transforming from offline to online. The biggest challenge for the insurers is to offer delightful customer experience. HDFC Life is crafting...
Insurance readies deadly technology that will decimate fraudulent claims: Anand Pejawar
A year ago Blockchain seemed like an UFO, everyone is talking about it but no one has actually seen it being applied, jokes Anand...
Featured Videos
